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Building an Effective Internal Communication Plan for M&A

Building an Effective Internal Communication Plan for M&A

Show Notes Of Podcast

Show notes:

0:00 Introduction

1:00 Briana’s background

2:23 Dealing with vendors and employees’ pay

2:45 Preparing for planning a communication plan

3:40 How much does a communication plan depend on an organization’s culture?

4:23 The elements of a communication plan

6:15 How to effectively distribute a communication plan throughout the company

9:18 Addressing people with a negative outlook

17:07 Risk vs concern

18:01 How to most effectively distribute the information throughout the company

20:024 How to approach supplier onboarding

27:05 Other challenges to overcome during integration

29:35 Facing heavy resistance during a deal

41:53 Briana’s advice for M&A practitioners

42:26 The craziest thing Briana’s seen in M&A

44:20 Closing remarks and end credits

“Ideally, you’re going to have one person or a team within your organization who is responsible for coordinating all of the internal communication. So if there’s an internal communications team, or maybe it’s managed by your corp dev team, either way it really helps when your messages from all the teams have a consistent looking feel and not overwhelming employees with too many inconsistent communications."

How to create a comprehensive communication plan for your M&A practice

On this episode, Kison speaks with Briana Elkington, Program Manager at VSP Global. Previously she was a Lead Project Manager at Oracle where she assembled a project management office responsible for the successful integration of acquired assets. She's led integration efforts for roughly 10 acquisitions throughout her career. 

Together they discuss how to build an effective internal communication plan for M&A. Briana goes in depth on how to create a communication plan, how to effectively distribute that communication plan, and how to approach an onboarding supplier. You'll learn how to deal with heavy resistance and what challenges you can expect to face during the process.

“There’s always going to be a handful of acquired company employees who maintain a negative outlook on the changes you’re communicating to them, no matter how you communicate them.”
“Ideally, you’re going to have one person or a team within your organization who is responsible for coordinating all of the internal communication. So if there’s an internal communications team, or maybe it’s managed by your corp dev team, either way it really helps when your messages from all the teams have a consistent looking feel and not overwhelming employees with too many inconsistent communications."

How to create a comprehensive communication plan for your M&A practice

On this episode, Kison speaks with Briana Elkington, Program Manager at VSP Global. Previously she was a Lead Project Manager at Oracle where she assembled a project management office responsible for the successful integration of acquired assets. She's led integration efforts for roughly 10 acquisitions throughout her career. 

Together they discuss how to build an effective internal communication plan for M&A. Briana goes in depth on how to create a communication plan, how to effectively distribute that communication plan, and how to approach an onboarding supplier. You'll learn how to deal with heavy resistance and what challenges you can expect to face during the process.

“There’s always going to be a handful of acquired company employees who maintain a negative outlook on the changes you’re communicating to them, no matter how you communicate them.”

Show notes:

0:00 Introduction

1:00 Briana’s background

2:23 Dealing with vendors and employees’ pay

2:45 Preparing for planning a communication plan

3:40 How much does a communication plan depend on an organization’s culture?

4:23 The elements of a communication plan

6:15 How to effectively distribute a communication plan throughout the company

9:18 Addressing people with a negative outlook

17:07 Risk vs concern

18:01 How to most effectively distribute the information throughout the company

20:024 How to approach supplier onboarding

27:05 Other challenges to overcome during integration

29:35 Facing heavy resistance during a deal

41:53 Briana’s advice for M&A practitioners

42:26 The craziest thing Briana’s seen in M&A

44:20 Closing remarks and end credits

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“Ideally, you’re going to have one person or a team within your organization who is responsible for coordinating all of the internal communication. So if there’s an internal communications team, or maybe it’s managed by your corp dev team, either way it really helps when your messages from all the teams have a consistent looking feel and not overwhelming employees with too many inconsistent communications."

How to create a comprehensive communication plan for your M&A practice

On this episode, Kison speaks with Briana Elkington, Program Manager at VSP Global. Previously she was a Lead Project Manager at Oracle where she assembled a project management office responsible for the successful integration of acquired assets. She's led integration efforts for roughly 10 acquisitions throughout her career. 

Together they discuss how to build an effective internal communication plan for M&A. Briana goes in depth on how to create a communication plan, how to effectively distribute that communication plan, and how to approach an onboarding supplier. You'll learn how to deal with heavy resistance and what challenges you can expect to face during the process.

“There’s always going to be a handful of acquired company employees who maintain a negative outlook on the changes you’re communicating to them, no matter how you communicate them.”

Show notes:

0:00 Introduction

1:00 Briana’s background

2:23 Dealing with vendors and employees’ pay

2:45 Preparing for planning a communication plan

3:40 How much does a communication plan depend on an organization’s culture?

4:23 The elements of a communication plan

6:15 How to effectively distribute a communication plan throughout the company

9:18 Addressing people with a negative outlook

17:07 Risk vs concern

18:01 How to most effectively distribute the information throughout the company

20:024 How to approach supplier onboarding

27:05 Other challenges to overcome during integration

29:35 Facing heavy resistance during a deal

41:53 Briana’s advice for M&A practitioners

42:26 The craziest thing Briana’s seen in M&A

44:20 Closing remarks and end credits

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