How IVC Evidensia Executes 300+ Roll-ups Per Year With DealRoom

About the Company

IVC Evidensia is Europe and Canada’s largest provider of veterinary care, and the second largest worldwide. With more than 2,500 locations in 20 countries, the firm is a major acquirer of both general veterinary clinics and specialist providers like ophthalmologists, dentists, and oncologists. 

The company is based in Bristol, United Kingdom, and was founded in 2011. In 2017, the original business merged with a Swedish organization to form IVC Evidensia. Their mission is to support “healthy animals and happy owners.” 

To drive their growth, IVC Evidensia relies on a high volume of roll-up acquisitions—up to 300 per year and a record of 56 in a single month. These M&A transactions span multiple geographies and are supported by a large network of trusted local advisors. 

Challenges

Managing such a high volume of M&A transactions was a massive undertaking for the IVC Evidensia acquisitions team. To track each deal’s status, they initially relied on multiple spreadsheets and leveraged Dropbox and email as their main stakeholder communication channels. That meant critical deal data was spread across multiple, disconnected locations, leading to silos, miscommunications and inaccuracies.

In addition, the majority of IVC Evidensia’s target clinics were owner-operated, meaning the sellers had to balance their day-to-day veterinary work with due diligence tasks and processes. As a result, key information often fell through the cracks. Many of these sellers also lacked familiarity with complex M&A systems or data rooms, making it essential for IVC to use technology that was intuitive, easy to adopt, and didn’t require a steep learning curve.

With deals taking place across 12 countries, language differences became a big hurdle as well. The team could either wait for translations from their local business development representatives (BDR), which could take days, or copy and paste important documents and clauses into Google Translate. Each option was time-consuming, slowed deal velocity, and was prone to human error. 

‍

“Before DealRoom, we were using Dropbox or a deal room managed by different providers in different countries. Information was scattered even when we technically had a deal room in place.”

- Becky Manders, Head of Acquisition Finance 

Negative Business Impacts

Wasted time and unnecessary resource strain: Disconnected systems and scattered information forced the team to spend hours tracking down critical documents, draining capacity and slowing execution.

Bottlenecks and slowed coordination: Translating materials across multiple languages created friction in communication, slowing down deal execution and cross-border alignment.

Poor visibility and leadership misalignment: Without real-time insights, leadership and investors lacked a clear view into deal progress—making it harder to assess risks, make timely decisions, and steer the process effectively.

Sell-side friction: Balancing due diligence with daily operations created strain for sellers, leading to delays, frustration, and a higher risk of deals stalling or falling through.

All of these issues made it difficult for IVC Evidensia to maintain their rapid acquisition pace and keep all stakeholders—from vets to BDRs to investors—on the same page.

Solution

Realizing that spreadsheets and Dropbox files couldn’t support their intensive roll-up strategy, the IVC Evidensia team began considering different M&A management platforms. Specifically, they needed a solution that would serve as their single source of truth through the entire M&A cycle, from automating due diligence tasks to communicating deal metrics. 

With its robust reporting options, task automation functionality, and multi-language support feature, DealRoom quickly emerged as the top choice. IVC launched DealRoom in 2024, and quickly saw value in the platform’s AI-powered contract analysis capabilities, which vastly reduced the time spent manually reviewing each document. 

Why DealRoom?

Streamlined diligence with repeatable processes, task automation, and built-in project management—making it easier for sellers to stay engaged and responsive.

Accelerated contract review through AI-powered contract analysis that surfaced critical clauses in seconds—cutting review time from 30 minutes to just 2.

Simplified cross-border communication with instant language translation, enabling smoother collaboration across geographic markets.

Centralized deal tracking via an intuitive, unified interface that provided end-to-end visibility into every stage of the transaction.

Real-time reporting with detailed BI dashboards that kept investors and leadership informed while flagging risks before they became issues.

Improved lead management as local BDR teams stayed competitive on key metrics like time to close and stayed ahead of pipeline activity.

‍

Outcomes

For IVC Evidensia, DealRoom was instrumental in turning their M&A processes into a well-oiled machine that could support sustained deal volumes at scale across multiple geographic markets. The company has also realized the following benefits: 

• Increased efficiency with centralized deal information: Housing all deal information in DealRoom eliminates the need for scattered documents and disconnected tools—saving time, reducing errors, and improving cross-team coordination.
• Faster deals and stronger seller alignment: By simplifying diligence for sellers, DealRoom reduces friction and accelerates timelines—leading to smoother transactions, higher seller satisfaction, and fewer stalled deals.
• Seamless cross-border collaboration without language barriers: Sellers can navigate DealRoom in their native language, enabling global M&A teams to collaborate effortlessly, build trust faster, and keep cross-border deals moving without delays.
• Enhanced visibility with robust reporting: KPIs such as lead times, win rates, offers made, etc. are now shared regularly with stakeholders through DealRoom 
• Driving continuous improvement through regional benchmarking: DealRoom’s leaderboard tracks deal lead times across geographies—giving teams visibility into performance, surfacing inefficiencies, and fostering a culture of accountability and ongoing optimization.
• Smoother transitions with a global integration governance: Leveraging DealRoom data, IVC Evidensia’s recently established global integration governance team ensures the successful integration of each acquisition.
• Cost savings with AI: DealRoom’s AI-driven contract analysis capabilities made it quick, easy, and far less expensive to surface important deal information.