Emerson felt as though they were getting ripped off by data room providers with hidden fees, outdated per-page pricing, and overall high charges. They felt the prices were too high for the services they were being provided. Emerson found that other data room platforms had lower functionality, and users who were not as familiar with M&A also found the platforms difficult to learn. While Excel trackers were comfortable, they weren’t cutting it anymore. Emerson spent time trying different platforms for each deal, which resulted in time wasted for everyone to learn the tools, chaos, confusion, and efficiency issues. Information was scattered across multiple sources, resulting in uncertainties. They needed a singular platform that would allow for continuity across all deals, one singular source of truth, and a fair price.
As Emerson’s platform issues became worse, they knew they needed to do research to find a platform they could continually use as their business progressed. An analyst at the company did some digging and came across DealRoom. The price seemed right, and it had features the competitors didn’t have, without being overwhelming and confusing. The team tried the demo and found the platform simple to use. Support was always there when someone needed assistance, but overall, platform adoption was a flawless and seamless transition for everyone on the team.
Emerson has now been using DealRoom for all their transactions for several years, and they have managed everything from seven-figure to fourteen-figure deals on the platform. They have never received a complaint about the platform, no one has had difficulty learning and using the platform, and they barely have to train new users because they pick it up so quickly. They said DealRoom is a “no-brainer”, “makes life easier”, and “saves a significant amount of money”. Their time was instantly freed up by removing the manual labor of Excel trackers, and they no longer felt that they were wasting an incredible amount of money as they did with alternative products.