Please provide details of any current and planned IT initiatives/key projects - including details of key benefits to be realized, capital budget, total budget, time and cost incurred to date and estimated time and cost to completion.
Key IT Resources
Please provide a summary of all key IT resources (hardware/software/people) and the extent to which the Target depends on any such resources.
Please provide a summary of the Target's policies and practices regarding the purchase and maintenance of software (e.g. (i) how often is software purchased (ii) who makes the purchase (iii) is software renewed and renegotiated on an annual basis).
Please provide a summary of all material software utilized by the Target.
Please provide a summary of the Target's policies and practices regarding the purchase and maintenance of IT hardware (e.g. (i) how often is hardware purchased and (ii) who makes the purchase).
Please provide a summary of all material hardware utilized by the Target, including the physical location thereof.
Please provide a diagram of the Target's technical architecture including servers, storage devices, operating systems and databases.
Please provide a detailed description of the networking systems utilized by the Target, including a depiction of topology, inventory, connectivity, bandwith, instances of downtime in the past 12 months, etc.
Please provide a summary of an specific hardware configurations utilized by the Target.
IT Support Services
Please provide a summary of any vendor support or other support services to which the Target is entitled or that the Target utilizes, including any contracts or other documentation related thereto.
Please provide a summary of annual costs associated with maintenance of IT hardware for the past 3 years, including details related to the replacement and/or upgrade of such hardware.
Please provide copies of all material contracts related to software and/or IT services obtained by the Company.
Please provide a summary of services provided by all external IT contractors/consultants and copies of all contracts related thereto.
Describe the capacity for growth in the Target's current IT environment. If IT is being fully utilized to what extent is investment required to support intended future growth?
Please provide a summary of how technology acquired by the Target, including sourcing methods and delegation of responsibility therefor.
Please provide a summary of the Target's support/help desk effectiveness and approach (e.g., in-house or out-sourced).
Provide a summary of the role of technology/IT in the Target's strategic plan.
Describe the level of automation made possible via the Target's IT systems (software & hardware) and the sufficiency of such capabilities given the Target's business.
Please provide a description of any web-based or internet facing applications hosted by the Target.