Agile M&A promises to identify and eliminate waste that otherwise contributes to poor customer service, lost business, higher business costs and lost employee productivity. As such, Agile M&A targets nine elements within M&A operations that add no value to the finished service or to the parent organization.
Common duplicate work items in M&A are
When M&A professionals spend time on duplicate work, it prevents them from focusing on higher-value work, and can lead to frustration.
If a process is not Agile, employees will have to perform extra steps in order to finish a task.
The old way of doing M&A involved email, spreadsheets, trackers, etc. and was spread out among multiple platforms. It required users to search and retrieve information from different locations. The more platforms used the increased likelihood of making errors.
Agile prevents having to jump between multiple software to complete tasks, since it encourages one integrated platform.
Without an Agile system you can't have a bird's eye view of the deal and won't know where bottlenecks may be. This can lead to an interruption of workflow and processes due to unforeseen bottlenecks.
With Agile, people communicate and collaborate clearly, giving everyone a clear view of the deal.
Managing details and making sure tasks are addressed can be tedious without a proper system. When there are too many activities to track, management becomes very time-consuming and exhausting.
The waiting game is extremely common among traditional M&A processes.
You have to wait for requests to be completed on Excel, or maybe only one person can edit at a time, causing things to get done in batches instead of real time.
Nothing is worse than making customers experience delays in waiting for service, delivery, response, or items not arriving as promised. This causes customers to lose trust in the company and go somewhere else for the same service.
Employees are a wealth of knowledge about the true inner workings of a company.
Without an Agile process, you can't tap in on their innovation ideas and experience. Not only does Agile prevent them from spending time on repetitive or mundane tasks, it allows employers to see what an employee's day to day looks like and improve on their process.
When communication is happening in multiple platforms, time is wasted seeking clarification. There is confusion and misunderstanding, and things get lost. With Agile, everyone is on the same page and knows where to access what they need, and where to voice questions and conversations.
If you are seeking to eliminate these 9 waste items for your M&A process, Agile is the solution.
This article is part 5 in our Agile M&A 101 blog series. Check out part 4 of the series,5 Reasons to Use an Agile Project Management System.
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